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Major Articles

How perception relates to student utilization of college campus counseling services

, PhD, MSW, LCSWORCID Icon , , MSW, LCSWORCID Icon , , MA, LMSWORCID Icon & , MSWORCID Icon
Pages 2738-2746 | Received 23 Jul 2021, Accepted 25 Sep 2022, Published online: 06 Oct 2022
 

Abstract

Objective: Examine how student demographics and perception of on-campus counseling service availability, accessibility, acceptability, and quality is related to utilization. Participants: A total of 262 students from 49 Georgia (U.S.) higher education institutions. Methods: A logistic regression examined student perception of on-campus counseling services and associations with service utilization, controlling for covariates. Results: (1) Non-heterosexual students were more likely to use on-campus counseling services than heterosexual students, (2) students in rural areas were more likely to utilize services than students in urban areas, (3) insured students had higher odds of utilizing services than uninsured students, and (4) higher ratings of perceived accessibility were associated with likelier service use. Conclusions: The perception of accessibility was significantly associated with higher odds of on-campus service use. Thus, a better understanding of student perception of on-campus counseling center accessibility is warranted.

Acknowledgments

The authors would like to acknowledge Joshua Comp, PhD Student at the University of Georgia, School of Social Work, for their contribution in the development of this study. The authors would also like to thank Dr. Orion Mowbray, Associate Dean for Research at the University of Georgia, School of Social Work, for his review of the article draft.

Conflict of interest disclosure

The authors have no conflicts of interest to report. The authors confirm that the research presented in this article met the ethical guidelines,including adherence to the legal requirements, of the United States of America and received approval from the Institutional Review Board of The University of Georgia.

Funding

No funding was used to support this research and/or the preparation of the manuscript.

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