ABSTRACT
This study examined forces leading Korean cities to join the WHO Global Network of Age-Friendly Cities and Communities (AFCC) and implement the WHO guidelines, from the perspectives of multiple streams theory and policy transfer theory. We conducted interviews with stakeholders from six member cities and identified relevant themes using directed content analysis. Political motivation was the strongest factor in seeking Network membership, but the lack of political motivations after gaining membership resulted in lackluster local implementation efforts. The national capital cities may need to take a stronger leadership role to encourage the expansion of the WHO AFCC Network in Asia.
Introduction
In February 2017, a prominent medical journal – the Lancet – published an article projecting that South Korea will become the first country to break the 90-year barrier in life expectancy by 2030 (Kontis et al., Citation2017). This is a remarkable advancement for Korea, indicative of the nation’s social and economic development, in addition to local advances in public health and medical technology. However, this news is not a rose without a thorn, as Korea also happens to be the fastest aging country in the world. While it has taken 18 years for Korea to move from an aging society to an aged society, it will only take an additional seven years to become a super-aged society (Statistics Korea, Citation2016). While the issue of population aging is particularly acute in Korea, the entire world – particularly Asia – is aging fast. The United Nations (UN) estimates that by 2050 more than a quarter of the Asian population will be over the age of 60 and more than a fifth of the population will be over the age of 80 (UN Economic and Social Commission for Asia and the Pacific [ESCAP], Citation2017).
In light of this rapidly aging world, in 2010 the World Health Organization (WHO) created a network of cities willing to tackle this issue at the metropolitan-city level instead of waiting for central governments to move (WHO, Citation2009). The WHO defines an “age-friendly” city as a city that “encourages active aging by optimizing opportunities for health, participation, and security in order to enhance quality of life as people age” (WHO, Citation2007). The WHO Global Network of Age-Friendly Cities and Communities (AFCC) is a group of cities committed to using the WHO AFCC guidelines to make their communities more age-friendly. By the end of 2018, the AFCC Network had grown to include 799 cities; however, only 7% of member cities in the Network are in Asia (WHO, Citation2018). This shows that membership in Asia is much lower than the rest of the world even though Asia is the fastest aging region.
Given the short history of the WHO AFCC model, there is a small but growing literature on the subject. Early literature tended to focus on introducing the Network (Barusch, Citation2013; K. Chung, Citation2010; Neal & DeLaTorre, Citation2009), while later publications have included case studies on specific cities or regions (Buffel et al., Citation2014; Chao & Huang, Citation2016; S.-D. Chung & Youn, Citation2014; Garon, Paris, Beaulieu, Veil, & Laliberté, Citation2014; Kendig, Elias, Matwijiw, & Anstey, Citation2014).
Importantly, few or no existing studies on the WHO AFCC are grounded in social policy theory. Two theoretical perspectives appear well-suited to this topic to help understand why and how cities have joined the WHO AFCC Network and how well they have implemented its guidelines. First, John Kingdon’s “multiple streams” agenda-setting model (Kingdon, Citation2011) provides a theoretical framework for understanding the membership and implementation process. Kingdon holds that agenda-setting can be viewed as three independent streams of activities – problem, policy, and political – that converge together to create a “policy window” which then allows the relevant matter to reach government-level agendas (Anderson, Citation2015; Kingdon, Citation2011). Dolowitz and Marsh (Citation1996) define another relevant theoretical framework, policy transfer theory, as “a process in which knowledge about policies, administrative arrangements, institutions etc. in one time and/or place is used in the development of policies, administrative arrangements and institutions in another time and/or place.” Policy transfer theory can help understand the diffusion of the WHO AFCC model from the WHO to its member countries, and also across cities within South Korea.
With respect to specific literature that has informed our current research, Kendig et al. (Citation2014) wrote an Australia-based review on the implementation of the AFCC initiatives, with a focus on Canberra, Sydney, and the state of Victoria. They found that each city had different reasons for joining – from a highly supportive, committed leader’s initiative, to a local government’s follower strategy – and varied implementation experiences; however, a commonality was the problem of financial strain during a time when most nations were aiming for fiscal austerity. Garon et al. (Citation2014) reviewed the collaborative work to encourage implementation effectiveness among age-friendly cities in Quebec, but did not address the process of gaining membership. Buffel and colleagues’ work (Citation2014) is one of very few case studies in which the authors described how the cities decided to pursue membership in the Network. For instance, Manchester’s efforts to make the city more age-friendly started back in 1993 with a working group supporting the European Union (EU)’s year of older people (Buffel et al., Citation2014). These efforts carried over into the 2003 Valuing Older People program and 2009 Manchester Aging Strategy, whose framework matched that of the WHO AFCC, and led Manchester to become the first U.K. city in the Network (Buffel et al., Citation2014). In the case of Brussels, a research project called Belgian Aging Studies helped the city to fulfill the first three steps of the AFCC membership planning phase – a perfect gateway for Brussels to apply for membership in 2009 (Buffel et al., Citation2014).
Conspicuously absent are many studies from East Asia. In a rare case study of Taiwan, Chao and Huang (Citation2016) noted that the WHO AFCC model might not always fit the East Asian context, wherein differences in family values and expected filial piety create a different dynamic from Western countries. These authors called for a uniquely Asian form of age-friendly cities. A more recent study by Chui et al. (Citation2019) used the WHO AFCC model to examine how older adults in Hong Kong perceived the age-friendliness of their community and reported a conflict between the needs of the aging population and the kind of efficiency and commercialization needed in a dense, economically advanced, urban environment. Case studies of South Korean member cities are also very few (e.g., Kim & Kim, Citation2008; Lee & Kim, Citation2017; Lee & Lee, Citation2011, Citation2012), and most represent general assessments by member cities’ research institutes of how age-friendly their respective cities were, according to the WHO AFCC guidelines. The study by Lee and Kim (Citation2017) examined the perception of age-friendliness by older adults themselves in Busan and found that perceptions of age-friendliness varied across the eight domains of WHO guidelines. On the other hand, Chung and Youn (Citation2014) conducted a case study of the age-friendly practices of a member city, comparing a city ordinance passed by Seoul to the WHO AFCC guidelines.
Previous research has contributed to introducing and evaluating the WHO AFCC model; still, there is a concerning lack of research on (a) Asian cities and (b) the process behind membership and implementation, not just the interventions themselves. The current research, drawing on both multiple stream theory and policy transfer theory, seeks to better understand the policy process behind membership and implementation of the WHO AFCC Network in Asian cities in order to address these gaps in the literature. As such, this study aims to explore the interplay of social, political, and cultural forces that have led cities in South Korea to join the WHO AFCC Network as a solution to the social problems caused by population aging, as well as progress with model implementation in each city. Finally, we aim to generate practical policy recommendations for the improvement and sustainability of the WHO AFCC Network in Asia and the broader world.
Methods
Member cities in South Korea
As of December of 2017, there were six WHO AFCC member cities in South Korea. In chronological order of their membership, they are Seoul Special Metropolitan City, Jeongeup, Suwon, Busan Metropolitan City, Jeju Self-Governing Province, and Dong-gu (a district of Gwangju Metropolitan City), with Dong-gu being the latest to join. The cities vary widely in not only size but also in their demographic breakdown by age (see ). As the major urban center of the country, Seoul attracts younger people from all over the nation in search of higher education and work; on the other hand, Dong-gu is the smallest community and easily the demographically oldest city. In contrast, Suwon is a relatively young city because it is the capitol of Gyeonggi Province and a fairly large urban center in its own right. Busan is the second-largest city in Korea and operates as the major urban hub of southeastern Korea. While older in population, what is surprising about Busan is not the current percentage of older people, but how fast that group is growing. Busan is expected to become a super-aged society, with over 20% of the population over the age of 65, by 2021 (Dongnam Regional Statistics Office, Citation2017). Jeongeup is another older, small, rural city. Like Dong-gu, the population is older as a result of the younger generations’ migration to bigger urban centers. Jeju is the first member in Korea to join the Network at the provincial level, encompassing the entire island. Jeju is another older community, but the percentage of older people is a bit deflated as many younger people have moved to Jeju in the past few years. However, as compared to the other major cities in Korea, Jeju still has a higher population of the oldest old (Honam Regional Statistics Office, Citation2017).
Table 1. WHO AFCC network member cities in South Korea overview
Study participants
Interviewees were selected on the basis of their current involvement with the WHO AFCC program in each city. Our aim was to identify and interview the designated program managers for the WHO AFCC membership. Contact information for the relevant program manager was found on each city and community’s formal webpages that listed current employees and their positions. In the event that a program manager for the WHO AFCC program was not specified, official press releases by the city regarding Network membership were sought to identify the relevant department. After a short list of potential interviewees was created, we faxed a formal request for cooperation along with a letter of introduction describing the study to all potential participants. The study interviewer followed up with a phone call to reiterate the reasons for the study and to set up a time to meet.
The final seven interviewees had a range of different backgrounds and involvement with Network membership. Four of the interviewees were public administrators – the designated project staff for the WHO AFCC, while three were researchers at the member city’s research institutions (see ). All three researchers were involved in gaining and maintaining membership in the Network since the beginning, while the public administrators’ length of their time with the project varied.
Table 2. A summary of the interview procedures
Data collection
The core data for this study comes from a series of semi-structured interviews with the stakeholders involved in the WHO AFCC Network Project in each member city or community. Seven interviews were conducted in total between January of 2017 and March of 2018. The interviews ranged from 40 to 90 minutes and were conducted one-on-one, face-to-face by JMW. The interviews were all conducted in Korean and took place at the interviewee’s place of work. All interviews were voluntary and interviewees were informed that there were no penalties associated with refusal to complete the interview. All protocols were approved by KAIST Internal Research Board prior to the initiation of the study.
The interviews themselves were structured to be open-ended with guiding questions, based on the three main domains of interest: (a) background information, (b) membership, and (c) implementation. The questions served as talking points and as a reminder to the interviewer of the topics that needed to be covered. With the permission of the interviewee, the interview was also audiotaped. Handwritten notes were taken by JMW during the interview. Following the interviews, the audio recordings were transcribed, and the notes taken during the interview were read over and added to if needed.
While not all of the participants were equally eager to describe their experience, they were all cooperative and articulate. Not surprisingly, the longer a participant had been involved in the Network, the more they had to say. The researchers in particular were enthusiastic about sharing their more candid – and perhaps a bit more critical – thoughts on their experience with joining the Network, as compared to the public administrators.
Analysis
Qualitative content analysis was conducted on the interview transcripts and notes in order to identify themes. Directed qualitative content analysis (Hsieh & Shannon, Citation2005) was performed by JMW and MC, and an initial coding scheme was developed based on multiple streams theory and policy transfer theory. In the first stage, the texts were broken down into small segments consisting of one to seven lines. A total of 230 segments were coded separately by the two authors using Microsoft Word. The initial codes drawn from the theories included “Population Aging,” “Introduction of the Network,” “Political Force,” and “Benchmarking Seoul.” For example, the “Benchmarking Seoul” code was used whenever an interviewee spoke of getting help from the managers at Seoul or of benchmarking Seoul, as in an interviewee’s quote: “We benchmarked Seoul because they were the first to join the Network.”
As the analysis proceeded, additional codes were created, and the initial coding scheme was revisited and revised (Hsieh & Shannon, Citation2005). For example, the “Language Barrier” code was created and used whenever a participant mentioned trouble with using English as in the quote: “When you apply to join the Network, you have to apply in English. We had professors from the university helping us … It would be difficult for small cities [to join] without this kind of team.” The first stage of coding resulted in a total of 31 codes. With regard to intercoder reliability, the authors agreed on 83% of the initial codings (191/230 segments) (Webber, Citation1990).
In the second stage, the authors reviewed and discussed 39 conflicting codings until consensus was achieved; and superfluous codes were identified and deleted. Finally, a master code list consisting of 25 codes was created; then, all of the data were reorganized under each code. For example, the segments coded as “International Networks” were cut out and placed together. As the reorganization of the data progressed, themes began to emerge, and some codes could be connected and grouped together. Ultimately, the main themes as well as the subthemes were identified.
Results
From the qualitative analysis, four main themes and ten subthemes emerged (see ).
Table 3. Themes and subthemes with related key issues
Theme 1: into the AFCC network
This theme provides an overview of how the AFCC Network reached each city and what forces motivated the cities to apply and join the Network. Each city was introduced to the Network through various channels but can largely be categorized into two: internal versus external. In addition, the level of interest by the political leaders and the community’s access to research resources also affected how a city chose to and eventually joined the Network.
Subtheme 1-1: introduction of the WHO AFCC network to the city
Each city’s introduction to the WHO AFCC Network can be organized into two separate groups: external and internal. External introductions refer to proposals for membership coming from someone or some organization outside of the local government. Internal introductions refer to membership proposals arising from within the local government itself. Seoul, Jeongeup, and Jeju all had external initiators. External introduction sources varied widely, from a chance encounter with a foreign researcher mentioning her field of study to a local researcher, to a contractor research company reaching out directly to the local government with the idea. On the other hand, internal initiators consisted either of inter-departmental suggestions or came directly from the mayor himself as in the case of Busan, Suwon, and Dong-gu. Internally initiated memberships took on a more political aspect, as membership in the Network often became a mayoral (or district head) pledge, either as a part of an election campaign or post-election pledge.
Subtheme 1-2: political force
One of the most important requirements to gain membership in the AFCC is the commitment by the community leader. A letter of commitment from the mayor is one of the first documents that WHO requests in a city’s application. Therefore, the commitment by the leadership was also quite important in Korea. In two cities, where interest in joining the Network did not come from the mayor but from other sources, membership in the Network was not gained until the mayors were brought on-board. In both cases, there was a long period of waiting for the “right” mayor. An interviewee from one of the two cities commented, “We couldn’t move forward with the project until [mayor]. That’s when things finally started moving.” The other city struggled even more, waiting nearly six years for their city leadership to take interest: “In 2012, they were planning the 2nd round of policies to make [city] an ‘international’ city and wanted more forward, open policies. The idea of being ‘age-friendly’ and its connection to older people wasn’t very exciting. The timing being what it was, no one was taking interest [in joining the Network]. It wasn’t until the last two years that city officials finally started to consider membership.” Besides the mayor’s interest, getting the local leaders such as city council members on-board was also mentioned as another challenge in initiating the application process.
On the other side of the spectrum, there were cities that were eager to join, moving to join the Network as soon as possible. In many instances, those cities had mayors wanting to join for political reasons. One interviewee remarked on another city, “If you open it up, [city] joined for political reasons. The mayor wanted it as an administrative achievement during his time as mayor.” Another interviewee flat-out admitted that their city’s membership was motivated by the political gains: “We joined because of political reasons. … [During the mayoral campaign] creating an age-friendly city became a frontline issue, and welfare became an election pledge.” However, one interviewee added a thought-provoking comment, “A lot of [Korean] cities join for political reasons. But, would the U.S. or Europe be any different?”
Subtheme 1-3: application process
In terms of applying to the Network itself, interviewees’ perceptions of the difficulty of the application process for the city did not correlate with whether the suggestion came internally or not; what did matter was having access to an internal research arm. Three out of the six cities have city-funded research organizations (i.e., the Seoul Welfare Foundation, the Busan Social Welfare Development Institute, and the Jeju Research Institute), and in those cities the research organizations led the application process. Cities without such internal research organizations faced difficulties with the application. An interviewee lamented, “In the case of Seoul, they have their own research organization, but regional cities like ours don’t have that luxury. So, it’s up to the project manager to slog through the process by himself.”
Theme 2: implementation of the AFCC model
Theme 2 explores the cities’ experiences in their implementation of the WHO AFCC model and guidelines after joining the Network. While many of the interviewees agreed that gaining membership itself was of little significance, they did find merit in the fact that membership motived each city to take stock of their current age-friendly practices and identify potential areas for improvement. Two of the major problems faced during implementation were the waning interest of the community leaders and the lack of personnel assigned to the project.
Subtheme 2-1: significance of membership in making the city more age-friendly
The majority of the interviewees had very low opinions regarding membership in the Network. Many of the interviewees stated that membership itself has very little meaning saying, “Does joining the Network mean that the issue of aging is solved? It doesn’t solve anything,” “I don’t think membership is important at all,” and “In some ways, membership doesn’t have any meaning. All you have to do is to send them some documents.” On the other hand, one interviewee did speak positively of membership, commenting that membership has helped the city realize that creating an age-friendly city is not about radical changes but more about listening to older people and recognizing that the things they want and need are usually smaller, manageable changes: “[An age-friendly city] isn’t some far away Utopia. It’s about doing little things close to us now, working with local older people. That’s what age-friendly is, and we’re already doing it. That’s what I felt when I was working on [getting membership].”
Subtheme 2-2: application as a motivation for implementation
While those interviewees agree that membership itself may have little meaning, the application process and membership does provide motivation for reflection. As one interviewee commented, “It’s not important whether you’re a member city or not. It’s that the application gives you motivation … It’s a chance to get motivated.” Another interviewee praised it as an impetus for taking stock of your city’s current age-friendly practices: “It’s a starting point. And if [membership] is what you have to do to start, then I think it’s right.” Interviewees have noted that it can be also used as an opportunity to organize the current measures and policies that are already in place. When nonmember cities asked an interviewee for advice on joining the Network, she/he reminded them, “Don’t focus only on joining the Network. It would be good to use it as a chance to organize the policies [for your city].”
Subtheme 2-3: conflicts between the existing administrative system and new projects
Aside from the letter of commitment needed for the application, the enthusiasm of the mayor also has been shown to have a big effect on how effectively the project can move forward. Whatever the motivation may be for the mayor to join, without the mayor working as a central authority, the process becomes bogged down and ineffective. This is because the kinds of projects that the WHO requires span several departments. Whichever department is in charge of the management of the AFCC Network in their city, that department works essentially as a control tower for keeping track of all the work that the city is doing to become a more age-friendly city. An interviewee confirmed this trend:
The city elder welfare department is in charge of creating jobs for older people, long-term hospice services, senior community centers, extracurricular activities for older people, etc. The other departments at [city] also have their own age-friendly related projects, such as the health department and the transportation department. The elder welfare department acts more as a control tower for all the other departments.
Another interviewee expressed a similar sentiment saying, “After looking at the WHO webpage, [the Network] isn’t a welfare project. It doesn’t have to be headed up by a welfare department. It would be better for a higher-level department, or the city planning department to head this up and handle the general management.”
In terms of budgetary changes related to membership, many cities seemed to have poured money into the front end of the program – getting membership – but not much has been budgeted once the city joined. One city allocated 150 million KRW to get membership, but the very year after, the city budgeted only 30 million KRW toward the Network project. Even a city that has been a member for a longer period of time stated that while the budget has increased, the increase was a result of other forces, not a result of the membership itself. It may be impossible to get an accurate picture of all of the changes that have been made since gaining membership because the guidelines provided by WHO cover a wide range of issues and thus a wide range of departments.
Another issue affecting the state of affairs of the AFCC Network in Korea is the lack of personnel assigned to the project. Most of the managers of the AFCC project in each city spoke of being overworked. Therefore, once membership is gained, this project tends to take a backseat to the other more pressing projects. An interviewee stated, “The manager at [city] is incredibly motivated, but he’s still a public administrator and can’t afford to spend all of his time on one project.” This was a recurring theme: wanting to be able to do more but not having the manpower to do so.
Theme 3: the Korean context
This next theme focuses on Seoul and its de facto role as a mentor to all subsequent cities wanting membership in the Network. As the first city to join the Network in Korea, Seoul opened the gates for all of the other cities in the country and became the benchmark city. This fact, combined with Seoul’s relatively abundant budget and high-level resources, caused the local informal network of member cities to be centered around Seoul. However, the very things that made Seoul the logical mentor for other cities are also the things that make it difficult for it to be an ideal benchmark for other AFCC member cities with fewer resources in Korea.
Subtheme 3-1: Seoul as an informal mentor
The role of Seoul in each member city’s application to the Network was iterated again and again by every interviewee. All of them mentioned having visited Seoul or having directly gotten help from Seoul during their application process. In particular, one city has asked for more significant help even beyond the usual advice regarding the application, asking the lead researcher in Seoul to come to give a lecture on creating and running a monitoring group of older people – a benchmarked item from Seoul. Furthermore, many of the applicants to the Network not only reached out to Seoul for help but also followed the application formula set by Seoul. An interviewee mentioned, “Because Seoul did it, all of the cities coming after are passing related bylaws before applying to the Network.” The passing of bylaws regarding age-friendly cities is not a requirement set by WHO; yet because Seoul did so before applying, many of the subsequent cities are have chosen to follow suit.
Subtheme 3-2: benchmark matching
An interviewee commented on the mismatch saying, “Of course, when you’re starting out, benchmarking is fine. But it’s not like you can take Seoul’s model and apply it to a small town or subcounty … .You have to find projects that are suitable for that local area … Seoul’s a very large city.” The project managers of the smaller cities reaching out to Seoul are cognizant of the potential mismatch between their city and Seoul. The interviewee in Seoul said: “Most cities tend to benchmark us. But, the smaller cities have also been visiting Jeongeup, a smaller city, so I think they feel that Jeongeup might be more similar to their situation.” For example, Jeongeup, which has fewer resources than Seoul, developed a different strategy to implement the WHO AFCC guidelines. Jeongeup chose to use a mobile community application called Band – a Korean version of Meetup or a Facebook group – to communicate and get feedback from older people. In addition, even a member city most like Seoul admitted that while they benchmarked Seoul, they looked specifically for “things that Seoul did but don’t take a lot of money.” Besides the difference in budget, the interviewee added a comment about the difference in population aging, “In terms of size, there’s no other city for us to benchmark except Seoul, but when it comes to data on aging, we don’t match.”
Theme 4: needed improvements
All of the participants at one point or another alluded to things that could be done to make the AFCC Network in Korea more effective. The main things the interviewees mentioned were the need for a formal domestic network and more interest from the central government.
Subtheme 4-1: formal domestic network
Given the popularity of the Network in Korea and the less-than-ideal circumstances in which many of the project managers are working, the demand for a more formal domestic network is overwhelming. Five of the seven interviewees requested that our research team work to set up a more formal network during the interviews. Without such a structure in South Korea, guidance in joining the Network has come in the form of phone calls between administrators, visits to cities that have already joined, and informal mentorship from Seoul. The two main reasons that the interviewees cited for a formal domestic network were continuity and language issues. In terms of continuity, they noted that many city administrators are rotated in and out of departments, sometimes staying only one year at a post before being moved to a different department. Having an overarching organization would help train the new managers that come in and ensure proper hand-offs. Regarding the issue of language barriers, not only was English a barrier in applying to the Network, but it also hindered active participation after joining. One interviewee commented, “The final goal of the international network is to share information with each other; but when we go to share our own experiences, language becomes a road block.”
Subtheme 4-2: central government
Another topic emphasized during the interviews was the lack of participation from Korea’s central government. While enthusiasm for joining the Network continues to grow, there is zero support from the government at the national level. This support is desirable because it would provide a legal and legislative basis for allocating resources to the project and could help ensure continuity of the program. An interviewee summed up, “The central government has to include this as a policy, but it hasn’t. … The Ministry of Health and Welfare (MOHW) should take the lead.” Another interviewee compared the WHO AFCC Network to the UN’s Women Friendly Cities Joint Programme: “The Women Friendly Cities Joint Programme is run [in Korea] by the Ministry of Gender Equality and Family (MOGEF). So, of course, the central government takes an interest. There are laws about it and since it’s run by MOGEF, there’s support for the regional governments.” Getting funding support from the central government is important because most cities lack financial resources to be aggressive and active with a program without such support. An interviewee said, “Honestly? Regional governments face limitations when planning for programs … When I was writing the action plan for the AFCC Network I looked everywhere. I looked for funded projects, I looked for extra money, I moved money around. Since the city is so dependent on central government funding, there’s no project that the city can create and do on its own.”
Discussion
Findings from this study suggest that there is significant political motivation for joining the WHO AFCC Network. In Korea, the leaders of each city and community are under pressure to perform and demonstrate visible proof that they are working for the city on meaningful projects. Gaining membership in a network organized by a prominent international organization such as WHO represents a meaningful achievement to be included among mayors’ and city administrators’ successes.
According to these interviews, the driving force behind the political motivations took several forms, from election year platforms to a new local department that needed to find work projects for itself. Given that population aging has become a widely noted social issue, pursuing and gaining membership in the Network provided legitimacy to a range of key political stakeholders and powerful people in the cities and communities. The findings also suggest that strong leadership was needed not only to apply for the initial membership, but also after membership was gained. This correlates with a previous study by Kendig et al. (Citation2014) where vibrant new age-friendly city initiatives in Australia were attributed to charismatic State Ministers of Health and committed advisors.
The themes and subthemes derived from these interviews are not disparate ideas. They are, in many ways, linked to one another and affect each other, coming together to culminate in a key question: Why has the WHO AFCC Network become such a popular way to approach the issue of population aging in South Korea? Application of a public policy framework may help to answer this question. There is an assumption that public policy agendas are set and chosen as a solution-oriented response to major social problems (Smith & Larimer, Citation2017, p. 93). However, if that were truly the case, then it would be expected that many other Asian cities would also have joined. While there are other East Asian member cities, no other nation has joined with the gusto that Korea has shown. John Kingdon’s multiple streams agenda setting model, which identifies a problem, a policy, and a political stream, provides a theoretical framework to help answer the question. The problem stream is the concern that stakeholders want to affect (Kingdon, Citation2011). Here, the problem stream would be the issue of South Korea’s rapidly aging population. The policy stream consists of solutions for the problem. Given the numerous stakeholders, such as public officers, academics, bureaucrats, etc., Kingdon states that the many possible solutions slosh around in a “policy primeval soup” until they are either selected or killed off (Kingdon, Citation2011). In our case, we already know which policy survives: the WHO AFCC model. Finally, the politics stream is comprised of variables such as public mood, elections results, administration changes, and pressure group campaigns (Kingdon, Citation2011). When these three streams converge and join together, the policy window opens for a short amount of time, and the agenda is set. The hot topic of population aging coupled with the attractive international-organization-led solution, i.e., the WHO AFCC model, in a ripe political climate (usually recent favorable elections), led to the policy window of membership in the Network opening in South Korea.
The significance here is that the final outcome of the agenda setting process was membership in the WHO AFCC Network, not the creation of an age-friendly city. In order to understand the policy process for the implementation of age-friendly practices, the three streams must be considered again. Now, the “problem” is the membership. The policy is a combination of the WHO guidelines, each city’s action plans, and other age-friendly practices. Finally, the politics: it is here that the problem occurs. There is no ongoing favorable political climate. Elections are over, and the key stakeholders involved in pushing the agenda of membership through have been satisfied, so there is no urgency. The first two streams have been coupled, but the last stream has failed to join them, resulting in a lackluster effort toward the implementation of age-friendly city practices.
An interesting and unexpected theme that fell beyond the boundaries of Kingdon’s “multiple streams” model was the role of Seoul as a trailblazer and de facto mentor to subsequent member cities. This particular theme is better viewed within the framework of policy transfer theory. The patterns of WHO AFCC adoption within Korea – with Seoul as the de facto leader – follow traditional policy transfer and diffusion theories. The four main mechanisms in policy diffusion have been identified as competition, learning, imitation, and coercion (Shipan & Volden, Citation2008). While these mechanisms are interrelated, they are also conditional, with certain mechanisms having more influence than others. For example, Shipan and Volden (Citation2008) have found, through a study of antismoking policy choices, that larger cities are better at learning from other governments, less susceptible to economic pressure, and less likely to imitate others. In reverse, smaller cities are more susceptible to economic pressure, learn little from other governments, and most importantly, are more likely to imitate larger cities. In the Korean case, Seoul – being not only the first city to join but also the largest city in the country – has become the city to imitate. As several of the interviews here revealed, subsequent cities joining the Network benchmarked Seoul and its policies. In addition, the interviewee based in Seoul worked to update the WHO AFCC webpage of Seoul in both Korean and English and has made herself available to any other Korean cities that want to join the Network. Having this kind of information and help available locally is very important, particularly since language barriers make it difficult for the project managers to study and learn about the WHO AFCC guidelines on their own.
Seoul has undoubtedly helped many cities in Korea join the Network, but it can only do so much to help other cities; the manager and researcher have other duties and other projects. So far, the interviewee at Seoul has done a fine job of helming the current informal network of cities, which has been able to satisfy current needs. However, policy diffusion studies (Shipan & Volden, Citation2012) have shown that policymakers in the smaller regional cities, who have limited time, little human resource support, and too few experts, will not be able to take full advantage of policy lessons provided by bigger cities who have more time, support, and expertise available. Given the high interest in the AFCC Network and the growing number of members, a more formal network is clearly needed not only for guidance in gaining membership, but also for continuity, encouraging more active participation in the Network, and making better use of lessons learned. Nevertheless, the current basic mentorship model (without a formal domestic network) could be useful for consideration in other Asian countries with cities that have just started to join the WHO AFCC Network. If a member city with significant resources and the wherewithal to provide mentorship was available in each Asian nation, we might see a significant increase in member cities throughout Asia.
Limitations
The results of this study need to be interpreted considering a primary limitation, which is that study participants included only the current program managers for the WHO AFCC membership in each city. Interviews with political and community leaders might provide different perspectives, and future studies need to explore the perspectives of various stakeholders related to the WHO AFCC Network. Despite this limitation, the current study – a Korean case study within the framework of policy processes – contributes to a better understanding of the issues that affect the performance of the WHO AFCC Network member cities today. Previous studies have described and evaluated age-friendly practices that member cities have already implemented (Buffel et al., Citation2014; Chung & Youn, Citation2014; Garon et al., Citation2014; Kendig et al., Citation2014). To the authors’ best knowledge, until now, there has been no detailed study examining the processes of gaining membership and implementation of the WHO AFCC guidelines. By looking at the two processes within the framework of policy agenda setting, the study’s findings provide significant implications for the continuity and improvement of the Network within member cities.
Conclusion
Through an interview-based qualitative study with administrators and researchers from South Korean WHO AFCC Network member cities, these findings have contributed to understanding the factors affecting participation in the Network and its implementation in South Korea – one of the leading Asian countries in adopting the WHO AFCC model. Study findings have important implications for the continuity and improvement of current and future Network member cities. The decision to apply for membership among Korean municipalities is often characterized by strong political motivations and strong leadership. Strong leadership needs to continue after initiating membership to ensure successful implementation of Network guidelines and to begin to create age-friendly cities, especially to overcome the shortage of resources that each city faces.
A policy process framework analysis also has revealed that the issue of population aging and the availability of an internationally accredited solution, combined with the right political environment, created the perfect storm for getting membership in the Network on the local governmental agenda. However, lack of political will or a favorable environment after membership has stunted the implementation of age-friendly practices in the cities. Nationally, more resources are needed in order to better achieve policy diffusion through the example and mentoring available from Seoul. Future research is needed both in Korea and throughout rapidly aging Asia, where studies on the cross-national and cross-cultural aspects of the WHO AFCC model are lacking.
Acknowledgments
A preliminary version of this work was presented at the 21st International Association of Gerontology and Geriatrics (IAGG) World Congress, San Francisco, CA.
Disclosure statement
No potential conflict of interest was reported by the authors.
Additional information
Funding
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