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Research Papers

Managing pain in the workplace: a focus group study of challenges, strategies and what matters most to workers with low back pain

, , , &
Pages 2035-2045
Accepted 01 Mar 2010
Published online: 23 Sep 2010
 

Purpose. Most working adults with low back pain (LBP) continue to work despite pain, but few studies have assessed self-management strategies in this at-work population. The purpose of this study was to identify workplace challenges and self-management strategies reported by workers remaining at work despite recurrent or persistent LBP, to be used as a framework for the development of a workplace group intervention to prevent back disability.

Method. Workers with LBP (n = 38) participated in five focus groups, and audio recordings of sessions were analysed to assemble lists of common challenges and coping strategies. A separate analysis provided a general categorisation of major themes.

Results. Workplace pain challenges fell within four domains: activity interference, negative self-perceptions, interpersonal challenges and inflexibility of work. Self-management strategies consisted of modifying work activities and routines, reducing pain symptoms, using cognitive strategies and communicating pain effectively. Theme extraction identified six predominant themes: knowing your work setting, talking about pain, being prepared for a bad day, thoughts and emotions, keeping moving and finding leeway.

Conclusions. To retain workers with LBP, this qualitative investigation suggests future intervention efforts should focus on worker communication and cognitions related to pain, pacing of work and employer efforts to provide leeway for altered job routines.

Acknowledgements

We are grateful to the participants of the focus groups for giving their time and sharing their knowledge of self-managing LBP in the work place. We thank Mary Jane Woiszwillo for telephone screening focus group participants, practical assistance with the focus groups and data entry. Funding for the study was provided by the Liberty Mutual Group. The findings and conclusions expressed in this article are those of the authors and do not necessarily represent the views of the National Institute for Occupational Safety and Health.

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