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ABSTRACT

Eye contact is crucial in social interactions, linking with sincerity and friendliness. However, blind people cannot see and make eye contact when they communicate with sighted people. It influences the involvement of blind people in blind-sighted conversations. Based on this context, we implemented Social glasses with an eye-tracking system, aiming to improve the communication quality between blind and sighted people in face-to-face conversations. Social glasses attempts to simulate the appropriate gaze for blind people, especially establishing the “eye contact” in blind-sighted conversations. To evaluate the impact of the interactive gaze displayed on the Social glasses, we performed dyadic-conversation tests under four experimental conditions (No Gaze, Constant Gaze, Random Gaze, and Interactive Gaze) for 40 participants. Quantitative results showed that the Interactive gaze has a positive impact on improving the communication quality between blind and sighted people, which were consistent with a qualitative analysis of the participants’ comments.

Acknowledgments

We thank Siti Aisyah binti Anas for the effort and expertise in developing the Social glasses system. We also thank Xiang Cheng, Liang Zang, and Zhi Liu to help us organize the participants from Yangzhou Special Education School and Jiangsu College of Tourism to participate in this research project. This research is strongly supported by the China Scholarship Council and facilitated by the Eindhoven University of Technology and the Shanghai Jiao Tong University. The initial prototype was partially helped by JSPS KAKENHI Grant Numbers [JP16K12484] and [JP26118006].

Disclosure of potential conflicts of interest

We declare that we have no financial and personal relationships with other people or organizations that can inappropriately influence our work, there is no professional or other personal interest of any nature or kind in any product, service and/or company that could be construed as influencing the position presented in, or the review of, the manuscript entitled, “Social Glasses: Simulating Interactive Gaze for Visually Impaired People in Face-to-Face Communication”.

Additional information

Notes on contributors

Shi Qiu

Shi Qiu is an Assistant Professor at School of Design, Shanghai Jiao Tong University. She has a background in industrial design and human-computer interaction. Her research explores to design assistive systems for social interactions. Other interests include interaction design, user experience design, and wearable technology.

Jun Hu

Jun Hu is an Associate Professor in Design Research on Social Computing at Department of Industrial Design, Eindhoven University of Technology. He has interests in the fields of social cyber-physical systems, Internet of Things, and human-computer interaction.

Ting Han

Ting Han is a Professor at School of Design, Shanghai Jiao Tong University. His research area focuses on user research and development, experience and interaction design.

Hirotaka Osawa

Hirotaka Osawa is an Assistant Professor in University of Tsukuba. His research field is in human-agent interaction and human-computer interaction.

Matthias Rauterberg

Matthias Rauterberg is a Professor of Designing Interactive Systems at Department of Industrial Design, Eindhoven University of Technology. His research interest is in the area of cognitive systems, human-computer interaction, and design science.

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