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Articles

Tourists' perceptions of environmentally responsible innovations at tourism businesses

Pages 489-499
Received 13 May 2008
Accepted 12 Sep 2008
Published online: 16 Jun 2009
 

This paper investigates tourists' perceptions of environmentally responsible practices by tourism businesses by analyzing the attitudes of tourists toward “green” innovations in tourist places. It was hypothesized that tourists who were more strongly motivated by nature-oriented experiences would perceive environmentally responsible practices as more valuable than tourists less motivated by nature-oriented experiences. The study is based on a survey of individuals who visited the Arizona Welcome Center in northeastern Arizona and the Chamber of Commerce offices in Holbrook and Springerville, Arizona. As expected, visitors with a stronger nature orientation had more positive views of environmentally responsible practices by tourism businesses than tourists not nature-oriented. They felt such innovations are important and valuable.

Acknowledgements

Thanks to the Arizona Office of Tourism for funding this research.

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