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Research Article

Police officers’ job satisfaction: combining public service motivation and person-environment fit

, & ORCID Icon
Pages 21-38
Received 08 May 2020
Accepted 16 Nov 2020
Published online: 15 Jan 2021
 

ABSTRACT

This study examines front-line police officers’ job satisfaction in mid-sized municipal departments in the Midwestern United States. We use a 2019 cross-sectional survey of seven police departments (N = 234) to examine the relationships between officers’ job satisfaction and their public service motivations (PSM), perceptions of person-environment fit with three referent groups – top managers, supervisors, and coworkers – and their perceptions of self-legitimacy. The results suggest that organizational fit with top managers, PSM, and officers’ self-legitimacy are all positively related to job satisfaction, explaining nearly half of the variance in the sample. Using multiple regression models, we explore the potential mediating effects of fit on PSM but find little support for this proposition. Among individual-level control variables that were assessed, only tenure was significantly (negatively) related to job satisfaction.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Notes on contributors

David R. White

David R. White is an assistant professor at Ferris State University in Big Rapids, Michigan. He is a retired assistant chief of police and a graduate of the 255th Session of the FBI National Academy. His research interests include police culture, ethics, and leadership, as well as the social construction of crime.

Michael J. Kyle

Michael J. Kyle is an assistant professor and Director of the Criminal Justice Leadership and Management Graduate Certificate in the Department of Criminology & Criminal Justice at Missouri State University. He is a former law enforcement officer and administrator, and his research is centered on police organizations & operations, police behavior, and criminal justice leadership, management & administration.

Joseph A. Schafer

Joseph A. Schafer is Professor of Criminology & Criminal Justice and Associate Dean of Research in the College for Public Health & Social Justice at Saint Louis University. His research examines police organizations, police behavior, leadership and organizational change, and future issues in crime and justice.

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