Seen through the eyes of Syrian activists and other observers based in the Middle East, EU policy towards Syria could in some ways appear inconsistent and ambiguous. In Brussels, EU representatives remind us that the Syrian crisis is the most difficult one the European Union has had to face so far, for the unprecedented scope of the humanitarian catastrophe, its geographic proximity to the Union’s borders, and the difficulties in deciphering a fluid and multi-dimensional conflict. After more than three years since the eruption of violence, the EU is trying hard to play a pivotal role in the Syrian issue, despite the complexity of balancing its institutions, the different political sensibilities of its 28 member states, and the pressures exerted by influent external actors.