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ABSTRACT
The intent of this project was to identify whether there is a gap between catalogers’ personal values related to cataloging assessment and their perceptions of their institutions’ values. This article uses Q methodology to contrast those perspectives. The Q-statements for this study were based on the discourse represented in a literature review of articles related to cataloging assessment. A factor analysis of Q-sorts was used to identify themes in participant perceptions. The patterns identified support the research question, while also suggesting that consensus may be built around the ideas of usability, service, and access.
Notes
1. Erik Mitchell, “Assessing the Value of Metadata in Information Services,” Technical Services Quarterly 30, no. 2 (2013): 187–200. http://dx.doi.org/10.1080/07317131.2013.759828
2. Herbert A. Simon, Administrative Behavior: A Study of Decision-Making Processes in Administrative Organizations, 4th ed. (New York: The Free Press, 1997).
3. Wanda V. Dole, Anne Liebst, and Jitka M. Hurych, “Using Performance Measurement for Decision Making in mid-sized Academic Libraries,” Performance Measurement Metric 7, no. 3 (2006): 173–184. http://dx.doi.org/10.1108/14678040610713138
4. Ibid., 183.
5. Patrick E. Connor and Boris W. Becker. “Personal Value Systems and Decision-Making Styles of Public Managers,” Public Personnel Management 32, no. 1 (Spring, 2003): 155. http://ezproxy.mnsu.edu/login?url = http://search.proquest.com/docview/215929750?accountid = 12259
6. Rebecca L. Mugridge, “Technical Services Assessment,” Library Resources & Technical Services 58, no. 2 (2014): 100–110.
7. Job Van Exel and Gjalt de Graaf, Q Methodology: A Sneak Preview (2005). http://jobvanexel.nl (accessed March 25, 2015).
8. Bruce McKeown and Dan Thomas, Q Methodology (Newbury Park, CA: Sage Publications, 1988).
9. Thomas Webler, Stenor Danielson, and Seth Tuler, Using Q Method to Reveal Social Perspectives in Environmental Research (Greenfield, MA: Social and Environmental Research Institute, 2009). http://www.seri-us.org/sites/default/files/Qprimer.pdf
10. Nuria Balagué, “Auditing the Library's Quality System,” Library Management 30, nos. 4/5 (2009): 292.
11. Dong Suk Kim, “Using the Balanced Scorecard for Strategic Operation of the Cataloging Department,” Cataloging & Classification Quarterly 48, nos. 6–7 (2010): 572–584. http://dx.doi.org/10.1080/01639374.2010.496305
12. Ibid., 577.
13. Zahiruddin Khurshid, “The Application of TQM in Cataloguing,” Library Management 18, no. 6 (1997): 274–279. http://dx.doi.org/10.1108/01435129710176706
14. A. C. Van Wyk, “The Development of Performance Indicators to Measure Cataloguing Quality in the Technical Services Division of the Unisa Library with Special Reference to Item Throughput Time,” Mousaion 15, no. 2 (1997): 53–67.
15. Susan L. Tsui and Carole F. Hinders, “Cost-Effectiveness and Benefits of Outsourcing Authority Control,” Cataloging & Classification Quarterly 26, no. 4 (1999): 43–61. http://dx.doi.org/10.1300/J104v26n04_04
16. Ian Fairclough, “Collaborative Initiatives in Error Handling and Bibliographic Maintenance: Use of Electronic Distribution Lists and Related Resources,” Cataloging & Classification Quarterly 51, nos. 1–3 (2013): 265–290. doi:10.1080/01639374.2012.719074
17. Erik Mitchell, “Assessing the Value of Metadata in Information Services,” Technical Services Quarterly 30, no. 2 (2013): 187–200. http://dx.doi.org/10.1080/07317131.2013.759828
18. Eric Brownell, “Report of the ALCTS Technical Services Workflow Efficiency Interest Group Meeting, American Library Association Annual Conference, Chicago, July 2013,” Technical Services Quarterly 31, no. 2 (2014): 181. http://dx.doi.org/10.1080/07317131.2014.875385
19. Peter Fletcher and Roxanne M. Peck, “Cataloging on Receipt for Monographs: Merging Cataloging and Acquisitions Functions at UCLA,” Cataloging & Classification Quarterly 51, nos. 1–3 (2013): 129–138. http://dx.doi.org/10.1080/01639374.2012.731679. http://dx.doi.org/10.1080/01639374.2012.731679
20. Claire-Lise Benaud, Sever Bordeianu, and Mary Ellen Hanson, “The Quantification of Cataloging,” Technical Services Quarterly 17, no. 3 (2000): 13–31. http://dx.doi.org/10.1300/J124v17n03_02
21. Claire-Lise Bénaud, Elizabeth N. Steinhagen, and Sharon A. Moynahan, “Flexibility in the Management of Cataloging,” Cataloging & Classification Quarterly 30, no. 2 (2000): 281–298. http://dx.doi.org/10.1300/J104v30n02_08
22. Cheryl McCain and Jay Shorten, “Cataloging Efficiency and Effectiveness,” Library Resources & Technical Services 46, no. 1 (2002): 23–31.
23. Carrie Preston, “High Speed Cataloging Without Sacrificing Subject Access or Authority Control: A Case Study,” in Radical Cataloging: Essays at the Front, ed. K. R. Roberto (Jefferson, NC: McFarland & Co., 2008).
24. Patricia Dragon and Lisa Sheets Barricella, “Assessment of Technical Services Workflow in an Academic Library: A Time-and-Path Study,” Technical Services Quarterly 23, no. 4 (2006): 1–16. http://dx.doi.org/10.1300/J124v23n04_01
25. Cheryl McCain and Jay Shorten, “Cataloging Efficiency and Effectiveness,” Library Resources & Technical Services 46, no. 1 (2002): 23.
26. Erin Stalberg and Christopher Cronin, “Assessing the Cost and Value of Bibliographic Control,” Library Resources & Technical Services 55, no. 3 (07, 2011): 124.
27. Michael Gorman, Our Enduring Values: Librarianship in the 21st Century (Chicago: ALA, 2000).
28. Gorman acknowledges that making the determination that something is valuable requires the use of either societal or professional values, and does not go much beyond that in his argument.
29. Paoshan W. Yue, “Transforming Technical Services: A Case Study at the University of Nevada, Reno Libraries,” Technical Services Quarterly 30, no. 3 (2013): 253–265.
30. Kitti Canepi, “Work Analysis in Library Technical Services,” Technical Services Quarterly 25, no. 2 (2007): 19–30. http://dx.doi.org/10.1300/J124v25n02_02
31. Gail Herrera, Daisy T. Cheng, John Leslie, and Tina Harry, “Technical Services Cataloging and Database Maintenance Assessment,” Technical Services Quarterly 23, no. 3 (2006): 51–72. http://dx.doi.org/10.1300/J124v23n03_04
32. Emily Drabinski, “Queering the Catalog: Queer Theory and the Politics of Correction,” The Library Quarterly: Information, Community, Policy 83, no. 2 (2013): 94–111.
33. Hope A. Olson, “Patriarchal Structures of Subject Access and Subversive Techniques for Change,” Canadian Journal of Information & Library Sciences 26, nos. 2/3 (2001): 1–29.
34. Hope A. Olson, “Sameness and Difference: A Cultural Foundation of Classification,” Library Resources & Technical Services 45, no. 3 (2001): 115–122. http://polaris.gseis.ucla.edu/gleazer/462_readings/olson_2001.pdf
35. Hope A. Olson and Rose Schlegl, “Standardization, Objectivity, and User Focus: A Meta-Analysis of Subject Access Critiques,” Cataloging & Classification Quarterly 32, no. 2 (2001): 61–80.
36. Philip Hider and Kah-Ching Tan, “Constructing Record Quality Measures Based on Catalog Use,” Cataloging & Classification Quarterly 46, no. 4 (2008): 340.
37. K. C. Elhard and Jin Qiang, “Shifting Focus: Assessing Cataloging Through Focus Groups,” Library Collections, Acquisitions and Technical Services 28, no. 2 (2004): 196–204. http://www.sciencedirect.com/science/article/pii/S1464905504000260
38. Erin Stalberg and Christopher Cronin, “Assessing the Cost and Value of Bibliographic Control,” Library Resources & Technical Services 55, no. 3 (2011): 124–137.
39. Mechael D. Charbonneau, “Production Benchmarks for Catalogers in Academic Libraries,” Library Resources & Technical Services 49, no. 1 (2005): 41.
40. Jung-ran Park, Yuji Tosaka, Susan Maszaros, and Caimei Lu, “From Metadata Creation to Metadata Quality Control: Continuing Education Needs among Cataloging and Metadata Professionals,” Journal of Education for Library and Information Science 51, no. 3 (2010): 159.
41. Yuji Tosaka and Jung-ran Park, “RDA: Training and Continuing Education Needs in Academic Libraries,” Journal of Education for Library and Information Science 55, no. 1 (2014): 3–25.