1,151
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

All Employees Are Not Created Equal: An Alternative Method of Assessing Employee Turnover

, &
Pages 317-330
Published online: 24 Nov 2009
 

Employee turnover and its effects on business have been the topic of many research articles and the concern of businesses in all industries. The traditional method of measuring employee turnover ratio (ETR) includes a ratio of number of employees leaving the firm compared to the total number of employees. Unfortunately, this method assumes that all employees are of equal value to the firm, and it doesn't take into consideration factors such as quality of employee performance, employee tenure, and employee knowledge base in determining the impact of employee turnover. Thus, the current method of reporting employee turnover ratio leads to spurious results in real dollar terms. The proposed method makes this correction by including various employee attributes in calculating employee turnover impact. In addition, to accommodate comparisons across units or industries, the current method reports employee turnover in terms of dollars instead of ratios. The current article presents various employee turnover percentage scenarios and relevant dollar values from a hospitality industry example.

Reprints and Permissions

Please note: We are unable to provide a copy of the article, please see our help page How do I view content?

To request a reprint or commercial or derivative permissions for this article, please click on the relevant link below.

Permission can also be obtained via Rightslink. For more information please visit our Permissions help page.