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SYMPOSIUM ON RED TAPE IN PUBLIC MANAGEMENT: INTERNATIONAL CONTRIBUTIONS TO CONCEPTUALIZATION AND EMPIRICAL ANALYSIS

Multidimensional Red Tape: A Theory Coda

Pages 245-265
Published online: 02 Nov 2012
 

ABSTRACT

Almost all red tape research is anchored in a relatively small number of theoretical formulations and formal red tape concepts. My article analyzes these concepts, including Kaufman's red tape concept, organizational red tape, and stakeholder red tape. After reviewing previous concepts of red tape I suggest a new one, multidimensional red tape. The basic idea of multidimensional red tape is that red tape is subject-dependent and that rules and regulations may be pathological in some elements and not others, even with respect to the same stakeholder. Multidimensional red tape seeks to provide a conceptual platform for enhancing researchers’ ability to assess multiple costs and benefits of rules and, thereby, to identify rules in need of reform, even in cases where rules are not judged to be red tape.

Notes

Pugh and colleagues (1969, 75) define formalization as “the extent to which rules, procedures, instructions and communications are written.”

The term “theory” has a great many meanings and is used in many different ways even in the same discipline or field. In its most relaxed form “theory” can refer to a hunch. In its most stringent form theory can refer to an empirically grounded and tested set of interrelated propositions formalized in axiomatic or mathematical structure (e.g., Popper 1959 Popper , K. 1959 . The Logic of Scientific Discovery . London : Hutchinson .[Crossref] [Google Scholar]). By the more stringent criteria there is no theory in all of public administration and very little in the social sciences. Throughout this article, when I use the term “theory” I am referring to conceptual devices, such as models, typologies, taxonomies, or sets of propositions, developed to enable or contribute to explanation of phenomena. There is no implication that the theory, in the sense I am using it here, has been validated or even tested.

Multidimensional red tape was discussed briefly in Bozeman and Feeney (2011 Bozeman , B. and M. K. Feeney . 2011 . Rules and Red Tape . Armonk , NY : M.E. Sharpe Publishing . [Google Scholar]). However, the concept presented here is substantially different and discussed in greater detail.

“Influence” does not necessarily imply acceptance or positive assessment. While some researchers employ the concept as a foundation to build upon, others take it as a good beginning point for criticism of concepts and theory of red tape.

Indeed, Waldo was writing at a time sufficiently long ago that the convention for using male pronouns for gendered collectives had not yet been overturned.

I do not mean to denigrate the musings of very talented scholars, especially when the list includes Merton, Waldo, Kaufman, and Gouldner. Their musings may be as valuable as all the formal study that has subsequently appeared. My point: formal study and empirical research have something to offer that is different and valuable.

This assessment refers only to Title V. In many other respects the Clean Air Act Amendments were remarkably successful (Krupnick and Morgenstern 2002 Krupnick , A. and R. Morgenstern . 2002 . “The Future of Benefit-Cost Analyses of the Clean Air Act.” Annual Review of Public Health 23 ( 3 ): 427448 .[Crossref] [Google Scholar]).

To give just a few illustrations of the red tape studies employing the organizational red tape concept developed in Bozeman (1993 Bozeman , B. 1993 . “A Theory of Government Red Tape.” Journal of Public Administration Research and Theory 3 ( 3 ): 273303 . [Google Scholar]): Moon and Bretschneider 2002 Moon , M. J. and S. I. Bretschneider . 2002 . “Does the Perception of Red Tape Constrain IT Innovativeness in Organizations? Unexpected Results from a Simultaneous Equation Model and Implications.” Journal of Public Administration Research and Theory 12 ( 2 ): 273291 .[Crossref], [Web of Science ®] [Google Scholar]; Pandey and Garnett 2006 Pandey , S. K. and J. L. Garnett . 2006 . “Exploring Public Sector Communication Performance: Testing a Model and Drawing Implications.” Public Administration Review 66 ( 1 ): 3751 .[Crossref], [Web of Science ®] [Google Scholar]; Chen and Williams 2007 Chen , G. and D. W. Williams . 2007 . “How Political Support Influences Red Tape Through Developmental Culture.” Policy Studies Journal 35 ( 3 ): 419436 .[Crossref], [Web of Science ®] [Google Scholar]; Pandey, Coursey, and Moynihan 2007 Pandey , S. K. , D. H. Coursey , and D. P. Moynihan . 2007 . “Organizational Effectiveness and Bureaucratic Red Tape: A Multimethod Study.” Public Performance and Management Review 30 ( 3 ): 398425 .[Taylor & Francis Online] [Google Scholar]; Walker and Brewer 2008 Walker , R. M. and G. A. Brewer . 2008 . “An Organizational Echelon Analysis of the Determinants of Red Tape in Public Organizations.” Public Administration Review 68 ( 6 ): 11121127 .[Crossref], [Web of Science ®] [Google Scholar]; Brewer and Walker 2010a Brewer , G. A. and R. M. Walker . 2010a. “Explaining Variations in Perceptions of Red Tape: A Professionalism-Marketization Model.” Public Administration 88(2): 418438.[Crossref], [Web of Science ®] [Google Scholar]; 2010b Brewer , G. A. and R. M. Walker . 2010b . “The Impact of Red Tape on Governmental Performance: An Empirical Evaluation.” Journal of Public Administration Research and Theory 20 ( 1 ): 233257 .[Crossref], [Web of Science ®] [Google Scholar]; Feeney and Rainey 2010 Feeney , M. K. and H. G. Rainey . 2010 . “Personnel Flexibility in Public and Nonprofit Organizations.” Journal of Public Administration Research and Theory 20 ( 4 ): 801826 .[Crossref], [Web of Science ®] [Google Scholar]. For better or worse, organizational red tape has become the canonical concept employed in red tape research.

It is important to note that the model provided in Figure 1 is for what I refer to as “rule-evolved red tape” (Bozeman 2000 Bozeman , B. 2000 . Bureaucracy and Red Tape . Upper Saddle River , NJ : Prentice Hall . [Google Scholar]). In some cases, red tape occurs at the very beginning of a poorly designed rule (“rule-inception red tape”). Thus, the model is applicable to rule-inception red tape; the rule would simply be placed in the red tape gradient at its very inception rather than after its implementation.

Additional information

Notes on contributors

Barry Bozeman

Barry Bozeman (bbozeman@uga.edu) is Regents’ Professor of Public Policy and Ander Crenshaw Chair in the School of Public and International Affairs at University of Georgia. His research focuses on public management and science policy.

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