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Original Articles

In search of competence: aligning strategy and competences in the telecommunications industry

Pages 1640-1655
Published online: 17 Feb 2007

Competence management and management by competences are new concerns among academics and professionals. In this paper we argue that the most appropriate way to advance in the construction of a new managerial approach is by relating competence to the strategy of the organization. To make that operational we develop an analytical framework. Since competence has slightly different meanings in the North American and European literature, we first proceed to a revision of conceptual approaches. The analytical framework was empirically tested in a field survey conducted among companies in the Brazilian telecommunications industry.

Notes

1 ‘Theory based on data can usually not be completely refuted by more data or replaced by another theory. Since it is too intimately linked to data, it is destined to last despite its inevitable modification and reformulation. [Some cases of] These theories have endured for decades, stimulating a variety of research and study’ (Glaser and Strauss, 1966: 4).

 

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