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Available online: 27 Oct 2010This paper presents the findings of a case study of the immediate impact of problem-oriented policing (POP) training on lower- and higher-ranking officers of a state police agency in the USA. Findings indicate that there was relatively little immediate impact of training although the measurable impact was in the positive direction - a movement away from traditional attitudes towards a model favoring community involvement and the partnership tactics of POP. Some gains in knowledge of POP, the philosophy, and agency commitment were measured. Since the magnitude of the effectiveness of the training was greater for lower-ranking officers, agencies may want to conduct pre-training assessments to establish the level of understanding of POP and then customize training specific to that group's needs.