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GETTING THE WHOLE PICTURE?
New information and communication technologies in healthcare work and organization
- DOI:
- 10.1080/13691180903095856
pages 442-465
Available online: 24 Apr 2010Abstract
Considerable effort has been invested in telemedicine and e-health, but relatively few applications have endured beyond the research and development phase. Research within different academic disciplines points to the significance of established working and organizational relations within healthcare in shaping the outcome of particular projects, whether successful or otherwise. Even so, the findings appear as disparate and discrete observations which make it difficult for those involved in the field to get an overview of ICT in healthcare work and organization or to interpret the implications of the studies. The aim of our article is to demonstrate the importance and value of situating ICT initiatives within a sociological framework of healthcare work and organization and to show how this enables us to carry out systematic analysis across a range of ICT initiatives in different clinical settings.
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- Available online: 24 Apr 2010
Author affiliations
- a School of Social Sciences, Southampton University, Highfield, Southampton, SO17 1BJ, UK
- b Norut-Northern Research Institute, Tromso, Norway E-mail:
- c Nursing and Health Science, University of Tromso, Tromso, Norway E-mail:
- d Norwegian Centre for Telemedicine, Tromso, Norway E-mail:
Author biographies
Susan Halford is Professor of Sociology at the University of Southampton. She has long-standing interests in working lives and organizational change recently with particular reference to new information and communication technologies.
Ann Therese Lotherington, PhD Political Science, is Senior Researcher at Norut – Northern Research Institute, Tromsø, Norway. Her research interests centre on public policy, participation and change, with specific reference to migration, gender and new information and communication technologies.
Aud Obstfelder is Associate Professor in nursing science at the University of Tromsø, Norway. She has long-standing interests in the inter-relationship between new information and communication technologies in the healthcare sector, clinical work and knowledge production.
Kari Dyb is a PhD candidate in Sociology, Norwegian Centre for Integrated Care and Telemedicine, University Hospital of North Norway, Tromso, Norway.
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