
pages 20-32
Available online: 24 Feb 2011Previous research shows that although collaboration technology can improve the exchange of information during team decision making, one of the challenges is that this better discussion often does not lead to better decisions. In this paper, we investigate the impact of individual information processing on team decision making. We investigated the effects of two types of collaboration technology when participants were either the member of a team majority or a team minority. There was little impact due to the majority/minority, but the use of collaboration technology that required users to categorize the comments they received from others resulted in increased information processing, which in turn led to better decisions and more satisfied participants.
Kelly McNamara is a Clinical Associate Professor of Information Systems in the Kelley School of Business at Indiana University. Her research involves group decision making via computer collaboration and has appeared in various journals, such as JMIS and Information Systems Research. While her research is behavioral-based, Dr. McNamara has a strong technical background and interest.
Alan R. Dennis is Professor of Information Systems and holds the John T. Chambers Chair of Internet Systems in the Kelley School of Business at Indiana University. He is a Senior Editor at MIS Quarterly, and the founding Publisher of MIS Quarterly Executive. Prof. Dennis has written more 100 research papers, focusing on four themes: the use of information technologies to support team creativity and decision making; knowledge management; the use of the Internet to improve business and education; and professional issues facing IS academics. Prof. Dennis has also written four books, two on data communications and networking, and two on systems analysis and design.
Traci A. Carte is an Associate Professor of MIS in the Michael F. Price College of Business at the University of Oklahoma. She received her Ph.D. in MIS from the University of Georgia. Currently, her research interests include IT support for diverse teams, politics and IT, and research methods. Her research has been published in such journals as MIS Quarterly, Information Systems Research, Group Decision & Negotiation, Decision Support Systems, and Journal of the AIS. She serves on the editorial board of MIS Quarterly.